# FranckConsulting

> Consulenza italiana sulla gestione dei lead con CRM e AI per e-commerce e aziende B2C con molte richieste. / Italian consultancy for lead management with CRM and AI, for e-commerce and high-volume B2C companies. Run by Ngamawe Franck, CRM and Web Marketing consultant and trainer, based in Perugia, Italy. The site is available in Italian and English.

Key facts:
- Positioning: "Per gestire i lead non basta un CRM" / "A CRM alone won't manage your leads". The work combines funnel, CRM, automations and an AI agent, plus team training.
- Who it is for: e-commerce and B2C companies with many daily enquiries (focus); also schools, training centres and sports organisations.
- Services: (1) Lead audit: written report + meeting in 1-2 weeks, free for the first 10 companies until 31 December 2026, paid afterwards. (2) EAGLE Ecosystem: customer journey, sales funnel, all-in-one CRM, AI agent CLAUS, workflow automation; from EUR 1,500 setup plus a monthly fee for CLAUS. (3) OCO training (OMI Channel Optimization): webinars, on-demand and in-company training.
- CLAUS: AI agent that works on WhatsApp, connected to the CRM and campaigns. It replies and follows up contacts at any hour, qualifies leads, books calls and sends reminders. It collects contacts from website forms, WhatsApp, Instagram, TikTok and Facebook.
- Founder: Ngamawe Franck. Master's degree from the Università per Stranieri di Perugia, MBA, ITS Umbria Academy. Earlier work in communication and brand identity.
- Location: Perugia, Italy. Sole proprietorship, VAT IT04052630540.
- Contact: franckconsulting@hotmail.com, WhatsApp +39 379 248 2035.
- Last updated: 2026-10-27.

## Italiano
- [Home](https://franckconsulting.it/): Lead management con CRM e AI per e-commerce e B2C
- [Audit gratuito](https://franckconsulting.it/audit/): Analisi di 8 aree della gestione lead, report scritto e incontro
- [EAGLE Ecosystem](https://franckconsulting.it/eagle/): Customer journey, funnel, CRM, automazioni e agente AI CLAUS
- [Formazione](https://franckconsulting.it/formazione/): Corso OCO e formazione per aziende, imprenditori ed enti
- [Chi sono](https://franckconsulting.it/chi-sono/): Percorso, formazione e competenze di Franck
- [Contatti](https://franckconsulting.it/contatti/): Prenotazione, WhatsApp, email e modulo

## English
- [Home](https://franckconsulting.it/en/): Lead management with CRM and AI for e-commerce and B2C
- [Free audit](https://franckconsulting.it/en/audit/): Analysis of 8 areas of lead management, written report and meeting
- [EAGLE Ecosystem](https://franckconsulting.it/en/eagle/): Customer journey, funnel, CRM, automations and the AI agent CLAUS
- [Training](https://franckconsulting.it/en/training/): OCO course and training for companies, entrepreneurs and training providers
- [About](https://franckconsulting.it/en/about/): Background, education and expertise of Franck
- [Contact](https://franckconsulting.it/en/contact/): Booking, WhatsApp, email and form

## Policies
- [Termini e politica editoriale](https://franckconsulting.it/termini/): Terms, free audit rules, editorial policy
- [Terms and editorial policy](https://franckconsulting.it/en/terms/)
- [Privacy](https://franckconsulting.it/privacy/) · [Cookie](https://franckconsulting.it/cookie/)
- [Sitemap](https://franckconsulting.it/sitemap.xml)